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Problem Note 36029: Error: The user, SAS Administrator, could not log on to the server, SASApp-Logical Workspace Server, doing a TEST CONNECTION for SAS Workspace Server

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The following error message might be received when you validate the logical SAS Workspace Server in SAS® 9.2.

Error: The user "SAS Administrator" could not log on to the server "SASApp - Logical Workspace Server"

To reproduce the error, follow these steps:

  1. Log on to SAS® Management Console as unrestricted user (typically SASADM).
  2. Go to: Server Manager ► SASApp ► SASApp - Logical Workspace Server
  3. Right click on SASApp - Logical Workspace Server and select Validate.
  4. At the prompt, supply a host account that is not registered in the SAS® Metadata Repository and therefore will be authenicated as a PUBLIC user.
  5. Click on the Details button to view the detailed error messages. They will be similiar to:
  6. SEVERE: Client user@vista64 does not have permission to use server SASApp - Workspace Server.
    SEVERE: The application could not log on to the server machine name 8591.
    SEVERE: The user "SAS Administrator" could not log on to the server "SASApp  - Logical Workspace Server".
    

This error will occur because the user is not properly registered in SAS® Metadata Repository. Since the SAS® Metadata identity (login) is not correct or missing, the connection is being established as Public, but will fail, however since the group Public does not have access to the SAS Application Server or SASApp.

To circumvent this problem, the user's account must correspond to a SAS Metadata identity (login) that has the ReadMetadata permission for the server definition.

For Windows, make sure the SAS Metadata identity is using the fully qualified user name, such as domain\user or machine\user.

Once you create an identity in the SAS Metadata Repository, you must stop and re–start the object spawner. Once the object spawner is re–started, go back into the SAS Management Console and repeat the steps above to perform the VALIDATION again.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Metadata ServerMicrosoft® Windows® for 64-Bit Itanium-based Systems9.219.219.2 TS2M29.2 TS2M2
Microsoft Windows Server 2003 Datacenter 64-bit Edition9.219.219.2 TS2M29.2 TS2M2
Microsoft Windows Server 2003 Enterprise 64-bit Edition9.219.219.2 TS2M29.2 TS2M2
Microsoft Windows XP 64-bit Edition9.219.219.2 TS2M29.2 TS2M2
Microsoft® Windows® for x649.219.219.2 TS2M29.2 TS2M2
Microsoft Windows Server 2003 Datacenter Edition9.219.219.2 TS2M29.2 TS2M2
Microsoft Windows Server 2003 Enterprise Edition9.219.219.2 TS2M29.2 TS2M2
Microsoft Windows Server 2003 Standard Edition9.219.219.2 TS2M29.2 TS2M2
Microsoft Windows Server 20089.219.219.2 TS2M29.2 TS2M2
Microsoft Windows XP Professional9.219.219.2 TS2M29.2 TS2M2
Windows 7 Enterprise 32 bit9.219.219.2 TS2M29.2 TS2M2
Windows 7 Enterprise x649.219.219.2 TS2M29.2 TS2M2
Windows 7 Home Premium 32 bit9.219.219.2 TS2M29.2 TS2M2
Windows 7 Home Premium x649.219.219.2 TS2M29.2 TS2M2
Windows 7 Professional 32 bit9.219.219.2 TS2M29.2 TS2M2
Windows 7 Professional x649.219.219.2 TS2M29.2 TS2M2
Windows 7 Ultimate 32 bit9.219.219.2 TS2M29.2 TS2M2
Windows 7 Ultimate x649.219.219.2 TS2M29.2 TS2M2
Windows Vista9.219.219.2 TS2M29.2 TS2M2
64-bit Enabled AIX9.219.219.2 TS2M29.2 TS2M2
64-bit Enabled HP-UX9.219.219.2 TS2M29.2 TS2M2
64-bit Enabled Solaris9.219.219.2 TS2M29.2 TS2M2
HP-UX IPF9.219.219.2 TS2M29.2 TS2M2
Linux9.219.219.2 TS2M29.2 TS2M2
Linux for x649.219.219.2 TS2M29.2 TS2M2
Solaris for x649.219.219.2 TS2M29.2 TS2M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.